Refund policy

at boho candle, we want you to love your experience with us. if something isn’t right, we’ll make it right.

defective or broken items: we happily offer a replacement or store credit for any defective or damaged products. in rare cases, we may ask you to return the item so we can investigate further.
fragrance preferences: because scent is so personal, we don’t accept returns or exchanges if you simply don’t like a fragrance. we encourage gifting it to someone in your life who might enjoy it!
refunds: while our standard solution is a replacement or store credit, refunds may be offered under unusual circumstances.
support: please reach out to us at support@bohocandle.com anytime. we respond within 24 hours and will work with you to find the best solution.

your happiness means everything to us, and we’ll always do our best to make things right.